FAQs TERMS & CONDITIONS
faq's Limelight Tours Is there much walking on the tours? Most of our tours are an easy walk, with an emphasis on stories, history and atmosphere. There are approximately 150 stairs over 3 levels at Geelong Gaol. The Chinatown Murder Tour is a 90 minute walk on public streets, although there are some uneven surfaces throughout tour. The Carlton Murder Tour, Melbourne Murder Tour and Almost Hollywood tours are chauffeured driven tours Is the tour suitable for wheelchairs? Unfortunately not all our tours are wheelchair friendly. Limelight Tours are happy to discuss possible options for our Chinatown Murder Tour and Carlton Murder Tour. Please call 1300865800 to discuss Are there toilets on the tour? There are toilets at the start of the Geelong Gaol tours. We highly recommend attending to this before the tour begins. Unfortunately we do not have access to toilets on the Murder Tours Will I see a 'ghost'? Maybe, however Twisted History does not guarantee any contact with the paranormal Do you set up ghosts? No, we let the stories and atmosphere speak for themselves. Is there graphic content on your tours? Some of our tour content may not be suitable for all patrons and discretion is advised. Please discuss any concerns at the time of booking of your tour. Please note that the Chinatown Murder Tour and Carlton Murder Tour may contain explicit historical crime related content and photographs. Chinatown Murder Tour is not suitable for those under 15 years. Carlton and Melbourne Murder Tours are not suitable for those under 18 years Can we take photos during the tour? Yes! However we do request that flash photography be pointed away from the guides. Please keep in mind that many locations on our Murder tours are private homes. Video cameras are not permitted.
TERMS AND CONDITIONS Limelight Tours Limelight Tours (trading as Twisted History) are strictly smoke, alcohol and drug free. Payment is required at the time of booking by credit card to confirm your places. We are unable accept cash and refusal may offend. Tickets are not refundable except in the event that management cancels a tour - at which time all patrons will be notified in advance and alternatives offered. Tours will only run once the minimum number of customers has been reached. Please contact our customer service team if you have any concerns with this or require special arrangements Management reserves the right to refuse entry to those not behaving according to guide instructions or who are believed to be under the influence of drugs or alcohol. Limelight Tours are not liable for any loss, theft, damage or personal injury if patrons do not conduct themselves according to guide instructions. Safety instructions are delivered at the beginning of each tour. Tours depart at the scheduled time and will not wait for latecomers. Tours will run regardless of rain, hail or shine. Please be prepared for all weather conditions. Information provided to Limelight Tours will not be shared with anyone else. Geelong Gaol Ghost Tours are not suitable for children under 8. All patrons under 18 must be accompanied by a parent/guardian The Chinatown Murder Tour is not suitable for children under 15. All patrons under 18 must be accompanied by an adult. Tour content may not be suitable for all children and parent discretion is advised. Please discuss with our customer service team at time of booking if you have concerns. Geelong Gaol Paranormal Investigations and Geelong Gaol Deadtime Tours are not suitable for children under 16. All patrons under 18 must be accompanied by an adult and a minor waiver will need to be signed. Geelong Gaol Lockdowns, Blackwood Hotel Investigation, Meredith Hotel Investigation, Carlton Murder Tours, Melbourne Murder Tours are strictly 18 years and over. ID will be requested and patrons will be refused if under age. Please note that the Melbourne Murder Tour and Carlton Murder Tour contains explicit content in the form of historic crime scene photographs and some video footage. Tour content may not be suitable for all patrons and discretion is advised. Please let your tour guide know if you do not want to view this content. Geelong Gaol Lockdowns are an all night investigation - not a sleepover - there are no facilities for sleeping at the gaol