TERMS AND CONDITIONS Limelight Tours Limelight Tours (trading as Twisted History) are strictly smoke, alcohol and drug free. Payment is required at the time of booking by credit card to confirm your places. We are unable accept cash and refusal may offend. Tickets are not refundable except in the event that management cancels a tour - at which time all patrons will be notified in advance and alternatives offered. Tours will only run once the minimum number of customers has been reached. Please contact our customer service team if you have any concerns with this or require special arrangements Management reserves the right to refuse entry to those not behaving according to guide instructions or who are believed to be under the influence of drugs or alcohol. Limelight Tours are not liable for any loss, theft, damage or personal injury if patrons do not conduct themselves according to guide instructions. Safety instructions are delivered at the beginning of each tour. Tours depart at the scheduled time and will not wait for latecomers. Tours will run regardless of rain, hail or shine. Please be prepared for all weather conditions. Information provided to Limelight Tours will not be shared with anyone else. Geelong Gaol Ghost Tours are not suitable for children under 8. All patrons under 18 must be accompanied by a parent/guardian The Chinatown Murder Tour is not suitable for children under 15. All patrons under 18 must be accompanied by an adult. Tour content may not be suitable for all children and parent discretion is advised. Please discuss with our customer service team at time of booking if you have concerns. Geelong Gaol Paranormal Investigations and Geelong Gaol Deadtime Tours are not suitable for children under 16. All patrons under 18 must be accompanied by an adult and a minor waiver will need to be signed. Geelong Gaol Lockdowns, Blackwood Hotel Investigation, Carlton Murder Tours, Melbourne Murder Tours are strictly 18 years and over. ID will be requested and patrons will be refused if under age. Please note that the Melbourne Murder Tour and Carlton Murder Tour contains explicit content in the form of historic crime scene photographs and some video footage. Tour content may not be suitable for all patrons and discretion is advised. Please let your tour guide know if you do not want to view this content. Geelong Gaol Lockdowns are an all night investigation - not a sleepover - there are no facilities for sleeping at the gaol